AI AUTOMATION

Resolve enquiries and operations inside the channel your customers already use.

We design conversational assistants connected to CRM, ERP, bookings or stock. We define what the system can resolve, when it must ask for confirmation and when it hands the conversation to a person. They can serve several languages from the same knowledge base.

Talk about this serviceSee real work

WHEN IT MAKES SENSE

Problems this piece helps to solve.

  • Your team answers the same questions over and over.
  • Leads arrive after hours or get assigned too late.
  • You get enquiries in several languages and can't keep up.
  • You want to check stock, prices, bookings or orders without duplicating data.

WE'VE ALREADY DONE IT AT

Systems in production that came out of this service.

  • Bot de Pinta PoráOne number for 15 branches, connected to the ERP: stock, prices and orders ready for pickup or delivery
  • Bot de WarbelQualifies every enquiry and assigns it to the territory rep inside the CRM, with no human involved

SCOPE

What the work can include.

  • 01

    Map of conversations, risks and handovers

  • 02

    Integration with the WhatsApp Business Platform

  • 03

    Secure connection to CRM, ERP or calendar

  • 04

    Knowledge base and operating rules

  • 05

    Tracking panel and metrics

  • 06

    Testing, supervision and continuous improvement

HOW WE WORK

  1. 01

    Use cases

  2. 02

    Conversations

  3. 03

    Integrations

  4. 04

    Controlled pilot

  5. 05

    Scale